www.factory.com.hk

Capital Lane Industrial Co.

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Before Order
  • For enquiry, you can either call us at (852) 2524 1106, email to sales@factory.com.hk or fax to (852) 2418 2300 
  • When placing an order, pls submit your artwork files in AI or CDR format
  • If any file conversions (like jpg, bmp, tiff file), extra handling fees will be charged  
  • Any print text or pix should not be smaller than 5mm on on-woven fabric 
  • Standard print size is 15x15 cm.  Print costs will be higher for any larger artwork  
  • Color swatch will be subject to slight changes. Pls refer to your production sample for the actual fabric color 
  • You are welcomed to provide us PANTONE no. for any bag print
  • Production takes 10-14 days for qty at 5000pcs or less
Ordering
  • Common silkscreen costs: HK$ 0.15 /logo color /side.  For pantone colors, silver or gold color: HK$ 0.20 /logo color /side.  If over standard print size, extra costs will be collected  
  • Order at /over 1500pcs, logo setup fees can be waived 
  • Order less than 1500pcs, logo setup charges is HK$ 150 per logo color 
  • If sample requested before order confirmed, min. HK$ 300 sample charges should be paid, & fully or partly returned after order confirmed 
  • Sample is made once per order, or min. HK$ 300 should be paid for any new samples 
  • If customer revises artwork after sample made, new logo setup & sample fees will be charged.  The exact amount all depends on no. of color print & printing method   
  • Order at or above HK$ 3000, one free local delivery per order is provided.  For 2 or more delivery address, extra freight costs will be charged  
  • Order less than HK$ 3000, self-collection is welcomed or freight collect paid
  • Delivery to Exhibition Centre, shipment warehouse, airport or any remote areas, extra costs will be advised  
  • If no direct lift service to delivery address, the Buyer should inform us before delivery, & extra fees has to pay for it   
Payment
  • For invoice less than KK$ 1,000, full payment upon order confirmation
  • For invoice at HK$ 30,000 or  less, the customer has to pay 50% of total amount as deposits, balance settled upon collection or delivery
  • For invoice over HK$ 30,000, the customer should pay 30% of total amount as deposits, balance settled upon collection or delivery
  • For any overseas orders, full payment should be made at order confirmation
  • Payment in cash, cheque, bank deposits or internet transfer, all are welcomed  
  • For all payment via bank, pls fax the official slip to (852) 2418 2300 for reference
  • Your visit is always welcomed, & settle payment by direct cash or cheque 

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